my go to for pizza in acworth. only a few times where my order has had some mild things wrong with it but nothing unforgivable. good service and speedy delivery.
Usually this location is pretty good. We’ve eaten here 2x in the past month and had unfortunate experiences. We always carry out. Maybe it’s due to the pandemic with the understaffing situation but I ordered from the app at 5:07 Tuesday night. The app said it would be finished between 5:30-5:40 pm. when we were there we arrived at 5:25 pm. I brought my kids to watch them make the pizzas. The manager was making the pizzas with another employee. The manager was getting frustrated because he asked for more cheese but yelled it across the store and none of the other employees heard him. He was also yelling at the other employees to answer the phones. Then I overheard the other employees getting frustrated with the man making the pizzas because he was “putting them in the oven in the wrong order”. So when the pizzas came out they were coming out all in the wrong order thus making it very confusing for everyone. There was terrible communication by the employees. 2 people making pizzas and wings, 3 people boxing up pizzas and managing the front. So ultimately there was a stack of 15 finished pizzas in boxes but not labeled and no one knew whose they were or who they were supposed to go to. I eventually took my kids back to the car to sit and watch a show because they were getting hangry. Yes, hanger is a real thing. Needless to say my pizza was cold by the time I got it at 6 pm. I was tempted to go back there and ask them if I could help and get them organized. Tensions were high but I wouldn’t want to work in that kind of environment getting yelled at by my boss that way.
We have ordered from this location at least a dozen times and every order has been perfect and delivered quickly. Thank you Cedarcrest Dominos!!
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