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Dickey's reached out and let me know that problems related to online delivery orders have been resolved. I ordered today appetizers, a 3 meat plate, a drink and dessert. Everything was perfect, delivery was quick and my complaints are irrelevant. I can totally recommend ordering online and having it delivered.
Thank you to the owner for responding, to dwayne garrison for reaching out to let me know i wouldn't have any more problems, and to the staff for making an outstanding meal.
I'm leaving the original up so it's clear how much of a 180⁰ today's experience has been. I'm impressed, thank you.
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Don't order deliver. It's a frustrating waste of time. Orders that have been completed have usually been missing items. Half of my orders have been cancelled after waiting an hour. Their website ordering uses 3rd party delivery, which often doesn't generate an order for the delivery service to pick up, wasting the delivery drivers time. Then the order gets cancelled. And you have to call their corporate office for a refund. Ive had trouble using uberEats, grubhub, and activemenus.
The food is pretty fantastic. I recommend visiting their restaurant and enjoying their food in person. But there's no way that 1 person can have SO many problems with nearly every order, save 2 that i know were delivered without problem and were complete with all items. Easily a dozen other orders have left me to go hungry.
Good food, but systemic problems with online delivery ongoing for a year. Im sorry that i can't recommend the delivery option the same as i can recommend their food, which i have enjoyed for many years. I hate leaving a review like this.
Dickeys has some new menus items. I had a chopped beef taco for $2.50. Fantabulous!
I've lived all my life in Texas and this is my first time at Dickey's. Came in at 6:30 PM and I was the only guest dining. Guess this is more of a lunch spot or take out during the week. Food was hot, there was plenty of parking and I got the Wednesday special which was pulled pork, sausage, 2 sides and 1 drink. I opt for the mashed potatoes and mac & cheese. I asked for bbq sauce on the side. The pulled pork was slightly on the dryer side. They do have a condiment station where you can add more sauce, pickles, onions, butter, cheese, sour cream, green onions etc which I really enjoyed doctoring up my plate. They also offer free ice cream. I would definitely come back when if I'm in a mood for bbq!
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