Original Review below - updated due to management response to critiques. Really appreciate that in a business. Here's to hoping for improvements at my favorite food joint.
This place has the best food... and the worst service. I brought two of my friends here because it’s my favorite restaurant, food wise, and warned them about the bad service, and they will probably never come back on their own because the service was so bad. It’s not any one server. We have never had good service here from anyone. I want so badly to give this place the 5 stars the food deserves, but I can’t. Because the service is just terrible.
Morgan Klaus Scheuerman
+5
We went here for brunch yesterday. The place was very busy and there was a 40 minute wait (which is no problem!) but when we were finally seated, the host generously gave us free chips and guacamole.
When the waiter came he was very polite and helpful. He walked us through his favorite menu items when I asked for a recommendation. The hopi cakes were delicious, I really recommend them. I also enjoyed my Huevos Montulenos and my S.O.'s wild mushroom omelette was also good. I previously had the faux-rizo taco at their takeout window, which was awesome.
I had ordered a coffee and my S.O. ordered orange juice (which is really good, pulpy, fresh-squeeze orange juice), and once again they gave us our drinks on the house for the wait! We only wound up paying for our actual entrees. It was really unexpected and totally unnecessary for them to do that. I would definitely recommend Golden West Cafe.
I have always enjoyed the vegan options at Golden West and we eat there fairly regularly. I enjoy the Tater Tots and my daughter adores the Vegan French Toast. And this year they have stepped up there game for Vegan Week - the gluten free vegan drummies were awesome. I liked the buffalo sauce, the texture and the taste - I hope these will be added to the regular menu! If the owners/managers are reading this please add these to your regular menu! Of course, the French Toast was great as was the Rice Noodles with Green Curry and Tofu!
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