Man yes captain D's is my favorite restaurant I definitely like they fish /they tartar sauce//and captain D's have some good $$$ saving deals on they food.and I definitely like they fried clams yesssss.
I had never had a bad experience here until today. I placed an order and not even 2 minutes later, I called to edit one thing in the order. First, the phone rang until the busy signal sounded off. I called once again and someone finally answered. I explained that I had JUST placed an order for pickup and needed to know if I could change one thing. The woman who answered had me hold while she asked someone else. They muttered about it for less than 10 seconds, and guess what? No one returned to the phone. They left me on the phone while they worked and talked to one another about other things. I stayed on hold for 9 minutes before I decided to hang up. I called back thrice, and the busy signal resounded each time. They didn't even bother to put the phone back on the hook. I'm not even mad. But, I am thoroughly disappointed and feel exceedingly disrespected. I easily spent $40 on this one order and the alteration I was making wasn't going to change the monetary amount at all. I would have even accepted being told, "No, we cannot make any changes." But, no one followed up! I will do my very best to find a different Captain D's next time. I hope others have a much better experience than I.
UPDATE: The food (that was delivered) was great, though. AND, they gave me a lot of sauce.
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