Update Review - a second recent meal at Logan's, Lots of good things and one disappointment. While we ate at a busy dinner hour, service was speedy and courteous. Lots of hot dinner rolls with plenty of butter. 4 in my party ordering various menu items and all agreed the food was hot, delicious with large portions. Can not comment on dessert because we were all packed after our meal and all needed to go boxes. The only odd thing was the ribs. My son ordered a full rack of ribs and this is what he received, (see picture) . When son questioned the portion, waiter said he did not know, this is what he was given to serve. Son went and saw the manager who said it was a mistake and gave plenty of additional ribs. I even got a follow call from the store manager who said it was corporate policy now to serve ribs in "two bone" portions and a full rack should have been 12 ribs or six 2 bone portions. This is sad because I really like getting the full, intact slab of baby backs. Seems like this restaurant is really trying to please their customers during these tough times of worker shortages.
BTW, I recently ordered a full rack at Texas Road house, (no hot rolls, and service not as good) and received two clusters of ribs with 5 bones each. Maybe none of the chains serve an intact slab of ribs anymore???
1st Logan's review : Both bad and good : Had to ask for early bird special menu which is on a small card in fine print, and to my surprise did not include many of the sides ( unexpected with check, extra $2.99 for baked potato ). deserts was large, think sharing but was frozen hard, impossible to eat, had to take home. Waitress poorly trained, example table full, had to ask for plates to be cleared before desert. Did not have peanuts as before. The Good - Hot, tasty, soft rolls as soon as we sat down. Steak good tasting and cooked as requested. All other sides: fries, salad, beans were well cooked and tasty. Had early dinner, 4 o'clock on Tuesday, slow time on a slow day, so experience likely to be different when busy as on Friday or Saturday. Bill was about $90 with one adult and one child ordering from early bird special menu (2 sides a la cart) and one adult having a rib eye, plus 2 deserts.
While my review is critical please tip generously as wait staff is hard to come by.
Logan's Roadhouse, situated in Cleveland, is somewhere to go if you want a delicious, quick, homemade meal. Their Dinner Rolls are made fresh and insanely delicious as was the Cheesecake. The staff were very friendly and attentive with a clean and cozy dining room. The Grilled Meatloaf was hands down the best Meatloaf I've ever eaten. Will absolutely be coming here again next time!
I ordered "The Logan" - I chose broccoli and potato soup (this was a premium side) for my two side dishes.
The soup was beyond superb - very hearty and full of flavor! To me, broccoli is always delicious! And I got my steak cooked as medium and it was great, very tender!!!
The staff was very polite and came to check on us a few different times even though we weren't there for very long.
Great experience!
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