I was visiting Chicago for the first time ever so was super excited to try some good deep dish pizza. The pizza was good as well as our bruschetta I did expect a little more cheese on the pizza though after all the videos I've seen I thought there would be a little more to it. The service though was certainly lacking. If you're making dine in orders stand at the counter to order what's the point of handling everyone menus when they walk in the door? We were initially greeted by a smiling friendly young lady but then a woman stepped in to take over. She didn't smile at all not even a little bit. She wasn't friendly or inviting and she's even the one that said we would have to order at the counter after she asked if we were dine in or carry out. I believe she was the manager just based off of her presence and the way she took over, I could be wrong. The service was definitely not strong.
Nick was super friendly and his service was 11/10! We ordered two deep dish pizzas, and he served us the first slices. The restaurant is very aesthetic and the atmosphere is very comfortable. Highly recommend!
My family and I were staying at an Airbnb nearby. We decided to go have deep dish pizza at this location and we were serviced by James. James was awesome. He was very helpful with what we wanted to order he gave us top-notch service and the food was delicious. We ended up staying for a while and talked to James and getting refills and ordering another salas (we had plenty of pizza).but everything we asked for greeted was met with a smile. It was a very pleasurable experience and if I’m ever in Chicago again I’m gonna make sure that’s my first stop. Thanks again, James.
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