Wendy's

I was really disappointed with my visit. The guy working in the drive thru was very impatient and actually told me what to order. I asked him to hold because he's not listening to what I was ordering and he says something smart back. So when I get to the window and he FINALLY comes to the window, I asked what did he say. He then says, he was talking to another employee. Anyway, onto the next thing. They give me our food but, my order was wrong. I told the guy that they gave me a cheeseburger instead of a double stack. He then tells me to pull up because they were going to make me another one. Ten minutes later an employee comes out and ask what was I waiting on? So you tell me this whole time, nobody knew what they were doing or what I was waiting for? I told her I got an cheeseburger instead of a double stack. She then questions me and asks, are you sure because I made all of the burgers for your order? So I pull the burger out and showed her. She walks off without saying anything and goes back inside. She comes back out with a container that the cheese fries comes in and it has a single patty in it. She didn't even think to make another burger. I know you're probably like, why did I give 4 stars if all of this happened right? Well, this is why. So I called the restaurant because you cannot go in and asked to speak to the manager. I asked could she please come out and she said yes. She comes out and I explained to her what happened and she asked do want me to personally make you another burger? She asked would that be ok. I said if that's what you want to do, that's fine. I also told her that my food had gotten cold and she said, I'll get you another burger, fries and nuggets. I said well, that's fine too. She comes back out, gives me a bag and said, y'all come back to see us, if not, me, come see me. I said I appreciate her and her service. I opened the bag and she had replaced my burger and gave us each another order of nuggets and fries, all hot too. She didn't give her name but, she is the bomb. Wasn't expecting what she did.