Every time I come here my food is hot and fresh. It's always on time. If it says pick up at 10:55 pm, be there it's going to be ready. Great customer service, I see different people every time I go, but the service is always excellent. This is the best in columbus. My sister passes the downtown location to come here because she knows her food will be hot and fresh when she comes home from her 20 min ride.
This Donatos has improved over the past couple of years. Me and my family order here at least four or five times among however on occasion we still get our orders screwed up either the driver forget something or it's more than an hour long wait. Also sometimes we've even received our food undercooked or overcooked. I gave four stars because they have dramatically improved in the past three years my first writing was a one-star.
I see nothing but bad reviews for this location but I've been ordering here for years and just ordered today, my food is always hot and fresh and made correctly. I've ordered directly from the website for delivery as well as UberEATS which I used today and it's always the same fast service. The only thing I will say, and it's for every location, they're bacon and pepperoni cheese breads are never fully cooked in the middle but they look cooked on the outside.. I just pop them in the microwave or air fryer for a couple of minutes and they're fully done. Other than that the food is great.
1366 Oakland Park - Columbus
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