This is where I had Five Guys for the first time ever a few years ago and I still come back from time to time!
Today, 11/2/23, I came back to Five Guys in The Galleria and ordered a Cheeseburger, Cajun fries, and a chocolate and peanut butter shake.
The service is super friendly and helpful! They explain the menu and how things work if you have never been. The establishment is clean and there’s always someone on the floor making sure it stays clean! I also love the decor!
There is plenty of seating and if you don’t want to sit, there are standing tables, which I think is really cool!
The food and drink is so delicious and I love walking up and being greeted by the staff. When you sit down to eat, the staff make sure you’re good and will always assist you if you need anything. You definitely get a great amount of food for what you pay!
Definitely will be coming back! Today I made sure to let the manager know how well their staff have been doing and that I love the service and quality of food.
I love the burgers , they are fresh and cooked to perfection. The Cajun fires are a must have and clearly get a shake they are creamy and smooth. This location is placed perfectly and the restaurant set up is genius.
Tilly is simply the best and better than all the rest!
We placed our through door dash and wanted to add some ketchup to our order.
We called Five Guys and the lady who answered the phone was Tilly.
Tilly exemplifies what customer service is truly about. Tilly was pleasant to speak with; she asked me how I was doing and then asked what I needed. She found my order and immediately told me that our request for ketchup and extra grilled onions was not a problem.
This was by far one of the easiest and most pleasant CS experience I've had in awhile.
Nothing else needs to be said except that Tilly is simply the BEST!!!!!
13350 Dallas Pkwy - Dallas
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