I have come to the conclusion that Penn Station can be hit or miss. Some restaurants have better staff than others as with most places except maybe Chick- fil-la (they seem to be pretty consistent.) I will definitely try to stick to the ones with better staff. This one in particular has staff that plays around and continues to get my order wrong almost every time. If I say extra mayo I get no mayo, if I say extra tomato I get 1 I mean it's not that difficult. I don't have hardly any issues at my normal ones so. I will just try to stay away from the less caring ones
The best part about traveling from the south to the Midwest for me is coming to get the Philly Cheese steak with grilled onions, heavy banana peppers, tomatoes and mayo, fresh steak fries and Chocolate Chuck cookie in the University of Dayton district on Brown St.
The new manager has changed this place around so much. Honestly service is faster and friendlier than ever before. If you haven't been back since before November 2021 give them a new try.
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