Generally great but had a rude experience today with someone I think is a new young male employee. Didn't listen to the original order and then came out and said hot or cold or hot or iced so we just looked at him and said cold or iced because we had ordered a frap. Same thing I have ordered since the store opened and never had an issue while ordering before. We had even tipped the employee $2 ahead of time. Comes back with an iced mocha. And I said oh no that's wrong I wanted the blended one. So he proceeds to argue with me saying we said ice. Well if he had listened or heard the original order, It wouldn't have been an issue. When he comes back with the right drink, total attitude. I have always associated this store with having nice employees. That's why I go here instead of Starbucks but I don't think I will be back for a while. And I think you should reconsider this hire. Normally I wouldn't complain and make a big deal out of one misunderstanding but the arguing with me and the attitude even after being tipped seems in poor taste especially when it started with him not listening to the original order.
When we travel back into town it is usually a favorite stop, but this most recent visit was not the best. Coffees are typically quite good, but I recommend the latte over the cappuccino. The burrito tastes mostly like a McDonald's burrito for 3x the price.
Stopped in for my morning coffee. Was well worth the stop ! Great products available and most importantly the coffee was great ! Even the non coffee options were superb. Will definitely stop in next time I Come through town.
2890 S Mount Zion Rd - Decatur
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