We really enjoyed the cream cheese wontons and the egg rolls, and my boyfriend loved the pork and broccoli entree with white rice. I got the kung po chicken with fried rice, and found it to be a bit bland. Still rating the restaurant five stars as that is a matter of personal taste and does not reflect on the quality of food or the service :)
This has been my go-to restaurant for fast, tasty Chinese food for years! I'm by no means an expert on the cuisine, but the orange/Gen Tso's chicken have always been delicious, the included white rice full of sticky goodness, and the fried rice dishes great. My orders have always been prepared quickly and accurately, whether phoned in or placed in person. And the dinner portions are HUGE, particularly for the price--a single entree can easily feed two hungry people, or be stashed in the fridge for the next day.
As far as the customer service goes, this was several years ago but I haven't seen much (any?) changeover in the staff. Driving home from a (very) late night at work, I decided to chance trying to order just 10 minutes before the restaurant closes...not only did they cheerfully take my order, but when I dashed into the store 12 minutes later (could not catch a break with traffic!), my order was freshly bagged and waiting for me, and my apologies for keeping them late were met only with a genuine smile. As a person who knows first-hand what a hassle restaurant clean-up can be at the end of a night, even without last-minute orders, I cannot overstate how much that impressed me.
In the 3+ years that I've been ordering from them I have never had an issue with the food or the service. They are very generous with the portions of food. The lunch special is enough that I am able to share it with someone else! I can't recall ever having an issue with the food itself. It hits the spot every time. I'm so glad that they are still open and nearby.
We thought the food at Hunan Express was pretty good overall. Usually my yardstick for a Chinese restaurant is their hot-and-sour soup, but here it was pretty average. Not bad, but nothing special.
The spring rolls were good, probably a little better than most. But the Morengo Delight was fantastic; it’s one of my favorite dishes, and their version was really quite good.
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