Kfc

Originally rated as 1 star, changed to 4. Please read full review. Funny story about this location. I show up at 7:35 at night, and all the doors are locked. As I walk around to check all the doors, I see 6 employees dancing around and joking behind the counter. I walk back to my car to tell another customer when an employee opens the door and says the lobby is closed and that we can use the drive through. Annoyed, I ask when their lobby closes. He tells me 8ish. So nearly a half hour before the time he tells me, their lobby is closed. Then, I enter the drive through. When I ask for the 8 piece chicken bucket, I am told they are out of chicken. What this tells me is that their employees at this location are lazy and not worth their pay. How are you out of chicken 2 hours and 15 minutes before you close. Seems like they wanted to close up shop early. After filing an online complaint about the employees, the store owner contacted me personally. He offered me a free meal as compensation which I declined. I did this because he offered more than just a free meal. We had a great conversation in which he took responsibility for his employees and he shared with me his plan to remedy the problem. Through our conversation I trusted he was a man of his word and that he would fix this issue. Changed to 4 stars because of the quality of the leadership in recognizing the problem and taking action to fix it.