Wendy's Gainesville

Excellent food & amazing service. Brought a group of 4-H'ers and we all left full & impressed! Definitely the quickest service I've ever experienced at a Wendy's.

The crew here is very hardworking. Most of the time they are short staffed, with maybe one or two people handling the drive thru intercom, putting orders together, cash registers, and making the food! Regardless, they will help you in getting anything you ask for and not make you wait forever in a drive thru line, if they can help it! Just today, I watched a kind woman, named Jackie, take orders from her drive thru headset and fill the drive thru food orders that were before & after the current order she was keying into the register. I've worked in fast food and that's not an easy task to get right. She managed it like a pro with a smile on her face. She also remained pleasant with me when I asked her for some additional (not so common) extras to go with my meal. She took the time to look around the restaurant for me to have the Splenda (sugar substitute) I asked for, even though rushing me through would've benefitted her. Her character qualities and thoughtfulness towards me as a customer are what will have me coming to this location to eat, even with the short staffing and sometimes longer wait times. I even asked Jackie for a receipt, so I could complete the Customer Satisfaction Survey on the back. It's important for hardworkers like her, who really only make enough to get by, to be recognized when they go the extra mile b/c truthfully there are not many of us who would at that compensation per hour. Thank you to Jackie and Wendy's @ Thompson Bridge Rd. GAINESVILLE, GA 30506!