I was going to give it a low rating because they got my order wrong and I called several times to let them know but no answer then they took it off the hook. I went back the next day and the manager he spoke to me and made my order over and apologized and explained about the short staff and apologized again. I really appreciated him apologizing and just taking the time to correct the mistake. This is what good customer service is and he also did everything with a smile. Greatly appreciated. I will definitely go back
Lights were off, looked closed. Saw lights and people inside, so went around to place order. Got order placed, came around to pay, and all the lights come on then. I ordered a bunch of food over $60 worth. Waited maybe 3 or 4 minutes and got it all correct and hot. Was delicious.
The food that I ordered the family four pack wasn't enough to feed one. I would have come out better getting four individual meals for 44 bucks. It was only enough to feed two people. The line was a long wait and it was just an unpleasant experience and the food was average. Not anything to brag about
Clean and tidy inside, friendly staff and food was delicious, love the prices and really good choices on the menu
Only open for drive through. Long line but the food was hot.
A family favorite! We've been going to the Captain D's in Goose Creek for 20+ years. The drive-thru IS always busy, and you have to wait a little while. But there's a reason it stays busy! Great food! I think there has only been one time our order was messed up. A dinner was left out but when I called to let them know, the manager already knew and apologized and said they would bring it out when I came back so I didn't have to wait in the drive-thru line again. Great customer service and food! 😁
Christine McSherdon Rogers
+5
Great food! They did forget my daughter's corn on the cob, though.
Gave a 5 stars because the Mgr came out to explain why the drive thru line was slow. It was due to a car broken down at the window. We didn't feel like waiting but we appreciate the way he came to each car to explain what was happening.
Antonette Wiggins M. Ed.
+5
My food was piping hot and cooked fresh to order. I don't mind the wait when it's like that. The young man at c the window was very courteous and helpful.
Today visit was amazing..Customer service was awesome and pleasant the employees looks like they wanted to be there…the food was very much better than before. Will definitely be returning. Dining room was cleaned and sanitized.
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