Small problem with our order today which was basically a misunderstanding. Mistakes happen,, we are all human. But the thing that was most recognizable and impressive to me was how quickly our waitress and Outback management acknowledged that my order was wrong and took care of it in a very timely and courteous manner. To me, customer service is key and Outback and it’s staff exemplified this exercise to a Tee! And although it was a simple and understandable mistake, we were never made to feel like it was our fault. The Waitress and Manager took full responsibility. Not only is Outback a great place to eat where the atmosphere and service are top notch, I’m proud to say that my Hattiesburg restaurant is the very best at observing that. I highly recommend you guys give Outback Steakhouse a try!!!
Just as I was about to open the front door the front host opened it for me and greeted me and sat me down not even a minute inside the restaurant. The server was on point and very professional and courteous. Checked on me not too little times and not too many times during my dinner. Just don’t remember his name to give him recognition. Would go back again when I’m in Hattiesburg next time.
Amazing food and top knotch servers. Always enjoy our visits here.
Memorial Day was my first visit to the Outback Steakhouse in Hattiesburg! After an excellent New York Strip and all the fixins, I asked my Waitress for the check and she advised me that it had been anonymously been paid! I am a Veteran that made it home and feel guilty that so many didn't, yet, my meal was being paid for! Thank you and God Bless the person or persons who made this gesture! Food and Service are second to none at The Outback Steakhouse!
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