I’ve had many bad experiences with dunkin. However this dunkin was different. Great experience at this dunkin. received amazing customer service from Chris. Everything i ordered exceeded my expectations. Will definitely be come back here. Thank you Chris for a pleasant experience.
I Went inside this morning on my way to work. I tend to not do the drive thru since the line is usually long in the morning time. When I Went in, the young man took my order right away. He was very respectful and kind when he took my order. I highly recommend it, it was clean and tidy.
I go through the drive thru during the week days and there is one woman who is by far the best Server I have ever had. She is sweet, fast, genuine. She is always on point. She asks how you are and tells you have a good day. I wish I knew her name, she may be a manager. Either way this lady is a Queen. Best Dunkin Drive Thru employee ever
The guy running this place at 5:30 a.m. on 12-21-19 deserves a medal. This guy handled my order with like 7 special flavor coffees and like 100 munchkins simultaneously with someone else ordering (giving him a hard time as well) and people in the drive thru. I tipped everything that was left in my wallet, which was like 10 bucks, but give this guy a raise or a trophy or something. Oh yeah, and he was running subway too. Nice.
Quick and precise service (the person who took my order was in training) and Vanilla Chia Tea Latte and 2 for 2 wake up wraps was my order and all was made excellent. We all know the burnt wrap and scalding tea burnt coffee scenario. Also the drive through was long but moving well from what I viewed entering the building to place my order. I was 5th in like and it took about a 1 min 30sec to reach the register. I do recommend this establishment if your in a hurry and need to make a quick stop.
Jasmine “JasMEAN” Rosa
+5
Drive-thru Dunkin Donuts what else can we ask for? Super convenient right on the side of the expressway perfect for me on my commute. Also with most drive-thrus there is a lot of mistakes made this drive-through has never once given me a problem and I've been going here for a while. The staff are really nice. I know it's early but smile back to them.
No problem at all got a dozen donuts which was nice and fresh and the employee who took my order was nice and friendly and treated me as a customer and asked me anything else and I said no paid for my stuff and the employee said have a nice day and I said thank you I will and said you to over all your employees are doing a wonderful job and will continue doing there for the nice service
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Updated 3/22/19
Changed my review from 2 stars to 5 stars. I'm not sure what changed, but the staff are extremely friendly, hardly ever mess up my order and the speed of service (inside and at the drive thru) has increased tremendously.
Highly recommended!
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I use the Dunkin' Donuts drive-thru once or twice a week depending on traffic.
While the service inside is fine, the drive-thru could use some work. After putting my order through at the drive-thru speaker, I'm usually asked to repeat my order at least once (usually twice) at the window. I've yet to visit this location without having to repeat my order in the (approximately) two dozen visits I've made - "One coffee with milk, no sugar please."
If it helps, the food quality has always been on par with other Dunkin' locations.
I'd highly suggest the Dunkin' by exit 55 over this location. There's no drive-thru at the other location, unfortunately, but the service at that location has always been quick, friendly and accurate.
I'll give this Dunkin Donuts a 4 only because they do have a pretty high turnover in employees. Sooo ... At times your drinks may not be consistent and when there are staff changes you can get really old bitter coffee. Very easy to see from road and very convenient location with good parking and seating inside. Not good for working on laptops though so factor this in if you're thinking of that.
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