I love going to Chili's with friends! The food is great and plenty of different things to choose from. Our server, Tyler, was awesome. He even went out of his way to make my favorite cocktail, the Jamaican Paradise, which is not on the printed menu. Good parking, and ambience.
Went last night here, honestly this place is not as great as it was compared to a few months prior, from the food, service and cleanliness. They seemed to be understaff, nonetheless, considering that I feel like we got the best service that we could. Our waiter was very busy, she checked up on us and her tables when she got a chance, she was very nice. We got their right before it got steady busy, and some tables near us didn’t get their drinks after nearly 15-20 minutes of waiting. The food was not as great, a couple plaints, but overall we were satisfied. The wall next to us that separates the booths from the other side was very dusty on top, and other little minor things. In general I would recommend somewhere else after that experience, hopefully things improve later on.
I come here pretty consistently. Food is always good. Picking up a to-go order can take a while, though, the food will be on a shelf in front of you, but the employees get backed up with other stuff.
The only thing I would change is the quality of the burgers. The burgers taste good, but more than once, I'll get home and open the to-go container only for the burger to be disassembled for some reason.
9350 Atlantic Blvd - Jacksonville
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