For Thanksgiving this year my dad wanted us to get a HoneyBaked Ham for Thanksgiving dinner. Knowing this we made our order 2 weeks ahead. When that day came to pick up we came at 10:00 a.m. and found a long line of about 100 people. We've done this before so we knew it was going to be a wait but it was worth it for the family. It took us about a 2 hour wait for us to get to the front of the line. The staff here are very nice and patient with everyone even though it was full of people everywhere. Once we reach the front it was about a 15 minute wait to get our complete order. Mission accomplished. Thanksgiving is awesome this year with this HoneyBaked Ham because my dad just loves it. We don't get Honey baked Ham every year but when we do it's so delicious and worth the wait.
Ordered for Thanksgiving. Server was very helpful and recommended that I pick up closer to Thanksgiving. Thought it was a good idea. Prepaid online. Five plus hours later, still haven't received an email receipt. How am I supposed to pick up my order without it?
I returned to the store and they were able to quickly find my order and print a receipt. No explanation about why no email receipt. I'm adding two stars to the service rating for today's service. Not perfect because I had to make a second trip. No rating on food and I haven't had any yet
Just had a smoke stacker sandwich on 5/31/22 the sourdough bread was so stale it wasn’t edible. I mentioned it to the gentleman who made my sandwich. He could have cared less. Didn’t say a word to me. Could have said I will put it on different bread or anything. Worst service. The manager needs to know. Just stopped by and the manager Millie was so nice and made me an amazing sandwich combo. Thank you Millie. I love eating these sandwiches.
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