The morning drive thru cashier Jennifer is the absolute best. She knows my order and it tickles me every time I order something different and she starts looking in the bag saying 'they got your order wrong'. ���
When she's not there, the whole dynamic of the experience is different. She truly helps me to have brighter days. I'm always wondering how she can be so cheerful at 6:00 a.m. So if you go through the morning drive thru tell her that she has a customer who thinks the world of her. It'll surely put a smile on your face just to see hers lighten up.
Today we had our daughters 3rd birthday party at the West Cobb Chick-fil-a and it was fantastic! The level of service and care that Daryl, Lavinda and Marcus gave our party far exceeded my expectations. They had everything decorated and organized and we only had to show up. The kids LOVED the balloons, cow hats, ice cream bar and the Cow was a HUGE attraction. Thank you thank you thank you for such a fun event today! ������
By far my favorite Chick-fil-A location. A few of the staff are like friends, always welcoming me by name. Everyone in the store is friendly. This day I stopped for a late lunch and tucked into the back corner. My first inside visit since Covid. They've closed the playground, and sectioned off parts of their seating. I ordered the Southwest Salad with fried nuggets and extra tortilla chips. My salad was fresh and all the ingredients crunchy. I love they send you off to find a seat & deliver right to your table. Don't forget to use your app here. The drive-thru is crazy most days. Be sure they scan your QR, as the owner of this location will often send free items to your rewards as a thank you for visiting!
I was helped by Avery an associate standing outside and he was more than helpful. Currently expecting and was craving their chicken tortilla soup and apparently that is seasonal. I was ready to pull off, he offered something else and I advised it was a pregnancy craving and Avery asked probing questions to try and figure out what I wanted and he suggested the chicken noodle soup with cheese to make it more creamy and it is delicious! Amazing customer service.
Food is always good but typical of this fast food restaurant. Service is always friendly and they seem to always get the order correct. The line can be sluggish at times although the food is always hot. Only downfall is that the inside has not reopened after being closed over a two years now. They usually only put 2 sauces in for an 8 count nugget and maybe 3 for a 12 count. If you want more, just ask of course. As for the customer base, it’s hit and miss. Sometimes customers are really nice other times…they are having a bad day and just want or need food. Be sure you have 15-20 minutes to spare before arriving as the lines are always long.
Always on point!! Except for the one time but who's really counting. It's the best overall chicken sandwich restaurant in the United States. That Drive-through line wrapped around the building always looks intimidating but it moves pretty quick since there are two lanes that merge into one after you pay. Ironic, but some how it works... Enjoy!
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