![5]( "Recensione")
I ordered an ice cream cake online for a pickup date about a week out from when I initially ordered. I showed up at the time I had scheduled online to pick up the cake. I was told by the lady working that she didn't have an order for me. I showed her on my phone where I had confirmation and it was for the right location and date/time. I was about to panic. She was quick to take charge of the situation and do everything in her power to make it right. She was able to get the cake that I ordered ready for me...I just had to give her a little time. I was happy to oblige. I gave her the 2 hours she said she needed and returned for the cake. The cake was beautiful and DELICIOUS. I really appreciated how the employee handled this situation and even though my experience wasn't without a hitch, I'd still use them again and recommend to anyone looking for an ice cream cake. The professionalism she showed and her willingness to resolve the issue was great. Please let your employee BEE (as listed on my receipt) know that I really appreciated her. ❤️
Atmosphere was very positive, employees make you feel welcome to the business.
Celebrating my sons 4th Birthday while on vacation and he told us he wanted an ice cream cake. I ordered this cake weeks in advance and tried to make it as close to his construction theme as possible. On the note section I asked them to make it as construction themed as possible and possibly make a traffic cone out of gel icing. The person who made this went above and beyond! The moment I saw it I couldn’t quit smiling at how good it was and how he was going to love it. He did in fact love it and it made him so happy! Just wanted to show my appreciation for the person who made the cake and how they did such a good job.
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