We went through around lunch time on a Sunday. The lady who took our order was very nice and listened to what we were saying at the speaker (which seems to be a struggle for a lot of places). The food was finished up quickly and tasted great. We live in Norman, but had to quit going to that location due to orders being incorrect, being out of items we had planned to order, "cleaning" different areas in the kitchen so certain items could not be ordered, and then finally hearing customers state they had found roaches in their food. Needless to say, it was a nice change of pace during our experience here at the Moore location! I'm sure they cannot help but to close periodically due to current staffing issues in most fastfood establishments. I would personally rather them close when they do not have enough workers than trying to force one or two workers to fully man the store. That's when issues occur in orders and when it takes a long time to get your food.
About 5 years ago they were fantastic, 3 years ago they were awful, and for the last 1.5 years they've been great again. Not sure what happened in between, but we had stopped eating here because of it. They were constantly burning the sandwiches, including the bread and everything tasted old and cold. The 4 times we've been in the last 1.5 years the sourdough chicken sandwich was grilled perfectly, not dry or stringy like before, and the fries are hot and fresh. The service is always friendly. Unfortunately, the tea tastes a little off and the soda machine is always flat. Hope the food stays consistently good
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