Sonic Drive-in Nicholasville

Let me preface this by saying that I am a frequent customer @ this location (100 Village Pkwy, Nicholasville, KY) and my experiences are almost always extremely positive, I believe it would be unfair not to take that fact into consideration. Regarding this particular visit, I intended to drive-thru for a medium choc. shake. When it was my turn to order, I was acknowledged promptly and pleasantly. When I reached the window and was informed of my total, I realized that the exact same order was, for some reason, approx. 50¢ cheaper in the mobile app ( I do this regularly at many different restaurants to ensure that my total is accurate). After conferring with her supervisor, they told me there was no way to manually override the price since the difference was not the result of a mobile coupon. I decided that since my shake hadn't been made yet and thus nothing would go to waste, I would pull into a drive-thru stall and place the order via the mobile app. They were completely cool and understanding when I told them this. Once the order had been placed, I ended up waiting an excessive length of time for my order. I always try to be understanding when something like this happens, but they were not busy AT ALL. Normally a comparable order takes no longer than 5 minutes to arrive at my window, even during busy times. I waited 12 minutes in my car, and then decided to go inside and make sure there were no issues with my order. Inside, the first thing I noticed was the strong smell of dirty mop water. Theres no other way to describe it, and it definitely should not have been present. The front-of-house workers were not paying particularly close attention, it took another 2 minutes to be acknowledged and another 5 minutes of waiting on my order (it hadn't been started, for some reason). When I finally did get my shake, I noticed that it HAD in fact been made correctly. Furthermore, it was as good as always, so no complaints at all in that regard. All-in-all, this Sonic is one of the better, more consistent ones I've ever been to. I've never had bad quality food, or rude service. To be clear, I WOULD recommend this location.. The only reason I am deducting a star is because my latest visit resulted in a moderate inconvenience since I had somewhere I needed to be. 9 times out of 10 though, you'll have a satisfactory experience. 4½ out of 5 ☆