Working retail during the holiday season, we have to serve our customers until late hours at night. This Arby's has one of the kindest team member I've ever had the pleasure to order from. The food was on point and hot, and despite being told to wait for my order (always wait for good food and service!!) It really was not much of a wait at all!
My appreciation for attentive and not to mention sweet-natured service knows no bounds from my experience after a long and stressful shift at work. Thank you!!!!
I believe in second chances so I went back this past Saturday around 130ish. I used the drive through. This time I ordered the $6 wings and crinkle fries box with a large Sprite. (I got the hot honey ones.) The staff was courteous and pleasant, my food was handed carefully to me instead of thrown at me.(like the last time)The wings were served hot, fresh,and tasted delicious! The only complaint I had is that they gave me curly fries instead of the crinkle fries that were supposed to come with it. That is the only reason for the 4 star review instead of 5. I can't stand their curly fries. The spices on them upsets my stomach and causes my tongue and lips to go numb. The bottom line is I'm glad I gave them a second chance and will go back again. 🙂
Service was simply slow. Maybe it's staff, or maybe it's training. I try to avoid fast food restaurants because they have lost touch with the principal of fast service. As a side note, I was picking up an online order. They have totally flip the idea of online ordering on it's head.
Si è verificato un errore! Riprova tra qualche minuto