Our favorite guy brought us here for lunch. I ordered legume, rice with red beans, and fried plantains, passion fruit juice, he had the fried chicken with white rice and plantains.
The food was delicious, the waiters was nice and attentive.
Ambiance, dine in decor and bathrooms overall spaces very welcoming and clean.
My only complaint would be the menu is not as legible as it could be.
Other than that we plan to come back again.
FANTASTIC service! Always friendly and knowledgeable staff - which matches their unbelievably tasty dishes! Never disappointing. Ambiance is also perfect no matter what time, day or night, rain or shine!
This place is unbelievable. Great atmosphere and great customer service. If you need quick food, this might not be the place for you. They have a few dishes they can prep and cook quickly, but if you order something like the fish, it's going to take a little bit. But boy is it worth the wait!!! We weren't sure what kind of rice we wanted, so or waitress was kinda enough to bring us samples. The butter sauce is amazing. My wife had her fish grilled and it came with some awesome veggies and had a very authentic flavor. Next time we're in town, we'll be coming back!
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Exceptional Customer Service at Alberte's Restaurant
I recently had the pleasure of dining at Alberte's Restaurant, and I must say, the customer service I experienced was truly outstanding. From the moment I stepped through the door, I felt welcomed and valued as a guest.
First and foremost, the staff at Alberte's particularly Jennifer, was incredibly attentive and friendly. She greeted me with warm smiles and promptly seated me at a comfortable table. Throughout my dining experience, she constantly checked to ensure I had everything I needed and that my meal was to my satisfaction. The level of attentiveness they demonstrated was truly remarkable.
Furthermore, Jennifer was extremely knowledgeable about the menu. She were able to provide detailed recommendations and answer any questions I had with ease. Their expertise and genuine enthusiasm for the food added an extra dimension to the dining experience and made me feel more confident in my choices.
What impressed me the most, however, was that Jennifer ability to anticipate my needs. She were always one step ahead, refilling my water glass without me having to ask, and promptly clearing empty dishes from the table. It was evident that they were committed to providing an exceptional dining experience, and their attention to detail certainly did not go unnoticed.
Lastly, I must commend Jennifer for her professionalism and willingness to go above and beyond. When I mentioned a dietary restriction, she promptly informed the kitchen and made sure my meal was prepared accordingly. It was refreshing to see that she genuinely cared about accommodating her guests needs.
In conclusion, my experience at Alberte's Restaurant surpassed all expectations. Their staff's dedication to providing exceptional customer service was truly commendable. From their friendly demeanor to their extensive knowledge of the menu, every aspect of my dining experience was characterized by attention to detail and genuine care. I highly recommend Alberte's Restaurant to anyone seeking outstanding customer service and a memorable dining experience.
The food was good, I had the fish with fried plantains and marinad; fish was really seasoned and taste delicious. However, plantains was too thick and wasn’t crispy. The only problem, it took 25 mins to place an order. No one greet me or acknowledge me, it’s like I wasn’t even there. Great customer service is what keep a business open and running. A simple “thank you for waiting; I’ll will be right with you” goes a long way. I don’t even see any manager or team lead at the restaurant, everyone keep walking and not even trying to make eye contact with customers. The restaurant is open but google said it’s closed. I give 5 stars for food but customer service it’s a negative 5.
I really love their food, but those girls are very slow. They took a long time to give you your food, even when not busy. I found hair In my food
They did a great job. Went here for the Lambi but unfortunately they were out of it by the time we arrived. But the fish was great and the pikliz is delicious. They've got a good menu and selection. Restaurant wasn't pristine but not dirty. They've got a nice little bar section. Bathrooms are nice but the faucets were rusty
The food and portions are always on point no matter what I order. My favorite is fried turkey; I was told it's made to order and always worth the wait. The service, food and atmosphere leaves me with a smile every time.
The food here is great! They have come along way over the years. The rice and Pikliz are some of my favorites along with the griot is super flavorful. The legume is also tasty. Service used to be slow but the last few visits have been fantastic! The couple of workers they had did everything. Don’t try to call during lunch hours because they won’t answer. I will continue to eat and take out here
the savage gacha bunny
+4
The food was very delicious... i order the grio, and the shrimp creole ... the only reason I gave it a 4 star is because the soursop juice was disgusting... but beside that I received good service
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