Update: Jun.12,22
Since this review was originally publish the services had changed a lot. Yes, they made mistakes here and there but have been willing to fix them right the way.
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I stop going to the Round table location on Grand Ave because it was very often they will mess up my order. I came to this location and they did better. Still struggling with getting a pizza with light cheese. Out of 3 times they get one right. Tonight my son, who loves Round Table pepperoni pizza asked me to get some, so I order a half pepperoni with light cheese and half chicken and garlic gourmet. I trusted they will do it right well disappointed they put lots of cheese on the pepperoni side. I even specified very little cheese since my son can't really eat cheese. So they put probably the normal amount. We love the pizza for sure but how come we can't get a pizza with light cheese? You can see the pictures we removed all the cheese so he could eat it.
My experience was very good. The best round table customer service I've ever received. It was worth the drive from San Leandro. Every other round table has horrible customer service so walking in was a breath of fresh air.
After getting an order canceled at a local pizza place, we ordered online with Round Table. They called within 10 minutes to go over my order. When we arrived at the restaurant, they did great in making sure our order was ready to go!
2854 Mountain Blvd - Oakland
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