Love Papa Johns in general and love this store. They’ve always been great here and the only times I’ve ever had trouble were due to user error with the app. Ordering for pickup when I wanted delivery. Checking out with “pay at the store” and thinking I already paid, etc. The GM Texas is awesome too. Highly recommend.
So I order from Papa John's at least once a week. I get the best customer service at night by a guy named Alex. He's one of the managers there and has the best customer service that I've ever seen. A piece of place have. When I ordered in the morning there was this girl that was super super duper rude and I was like I'm never going back here. But then I remember the great customer service representative I had a night named Alex and I will only order at night from Papa John's because of him
I got a free Papadia if I ordered something so I ordered some cheesy sticks. however, when I got home, the cheesy sticks weren't ooey and gooey cheese sticks like a previous order I had gotten. they were dry. Maybe they were overcooked? Or they forgot the cheese? There was garlic on them but I couldn't tell if there was cheese on him...
Lacey the manager there is absolutely amazing and they do such a awesome job there at that specific location! I would drive past the three other locations to get to that specific location! Keep up the amazing work!
My wife and I recently had an unsatisfying experience here, but the manager worked to make the problem right, and we're grateful. Papa John's has delicious pizza, and the garlic butter dipping sauce is a great way to use your crusts when you're done. Don't get the jalapeño popper rolls though—they're dry and bland and not worth the money.
This is their gluten free pizza. They won’t guarantee it for celiac (which I think is lame) but I risk it sometimes because it’s pretty delicious. Their garlic sauce is too good.
Literally the best pizza place ever. So good that my pizza levitated off the table and flew into my mouth. The sheer amount of goodness here is amazing. The ginger manager is the best and should definitely get an extended vacation.
The general manager, texas, is amazing, he treated us nicely. The food was superb
The guy who delivered never knocked so the pizza was sitting out for at least an hour before we found it
Ok, I feel I have overreacted although I never heard a knock I may of missed it. I was hungry and irrational when I wrote this I never got any money back nor did I ask for it either. The pizza was great after putting in the microwave for 20 seconds. Great pizza will buy again but next time check periodically for it ;)
Ps I ordered through my moms account
I couldn't believe how well the manager treated me. I forget her name but she was so bright and happy while accommodating my needs. After trying to pay for the order with a business card for a friend that wouldn't work (my fault) she went above and beyond to give me a free liter of soda for my own mistake!! I would reccomend 10x over!
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