I never give fast food more than 3 stars but I have to say I was thoroughly impressed. Ayanna (the woman who took our order) was extremely polite and made sure we had everything we needed. She was also put in the unfortunate situation of informing us the restaurant was out of French fries. She was very understanding and explained to us most kids love their onion rings. The cook Kareem made sure our food was perfect! I can remember the last time a fast food place was able to get the order right let alone do it while giving great customer service. Keep up the good work.
I am in the area for business and I stopped by this location on Front & Oregon for lunch today (4/17/18 around 1pm). An elderly customer dropped his fountain drink all over the floor and appeared embarrassed by what happened. A woman who I’m assuming was a manager came and was able to make the customer feel better by assuring him that everything was okay and that they would clean it up. Not only did they clean it up immediately, but also they swapped out the gentleman’s food tray that also was wet from the drink. It’s great to see that true customer service still exist! Focus on your customers like this all the time and you will WIN!
All the staff were extremely nice snd helpful. Tables were all clean and food was quick and good. Im walking with a cane right now and a staff member came up to me to offer to carry my tray to my table. Great friendly service.
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