I super appreciate the young man working the register today - as he turned my frown upside down. Seriously i was annoyed with the online ordering process for not allowing me to use a coupon/reward & he smiled & said no problem we can take care of that. Super friendly & engaging. Honestly it completely changed how I was feeling about if I would order from Chipotle again. Food was great as well.
This is the chipotle I frequent and I am constantly impressed by the quality of food and service. I’m leaving this review on Halloween as the staff was absolutely slammed and handled issues with the iPhone app (out of their control) and many impatient costumers with grace and kindness. Rob, the manager, particularly impressed me. He was quick to accommodate customers that were waiting on food and tackled each issue with kindness. He kept his staff composed and happy and I was very impressed!
This is our neighborhood lunch spot. My husband and I love walking to it and grabbing a great meal.
We use the app as well which is convenient when we are busy. We just drop in and our order is waiting for us.
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