What a great little community! I've been going to BLM every year for the fireworks. Everyone is friendly, they are very service oriented and they will try hard to make people happy. (Pic is from 4th of July).
Boone Lake marina sets itself apart with customer service. These folks know how to take a newbie and bring them up to speed when making a large purchase in a new boat. All the staff are friendly and very helpful. No one ever pressured me with any decisions during the buying process and encourage me to shop around and find the right boat for our family needs. When it came time for delivery everything was smooth. Boone lake marina exceeded my expectations with the set up and instruction period when picking up my new boat. Very pleased they showed me the right options about what I would find valuable on the water and what I might not when picking out the boat we wanted. Thank you Burhl, Deavon, and Jerry you folks are awesome to work with and got our family the right set up for us to enjoy for many years. If you are in the market I highly recommend talking to these folks first or last but definitely give them the opportunity.
Thumbs up to Katie for being super friendly and easy to work with. Makes looking for and getting parts to and from other dealers a sinch.
Awesome experience once again with Boone Lake Marina! This was my third watercraft I have purchased from these guys in the past ten years and probably the most satisfying! I am in sales and call on many accounts across the Tri-Cities area so I am probably paying closer attention to service and details more than the average person. I didn't have one negative thought or complaint about anything. I feel like I owe these guy's a job well done!!!!!! Plan on a wonderful experience when dealing with them. THANKS so much and great job!
Jim
My wife and I had a very pleasant experience at this dealership. The sales staff was knowledgeable and friendly. They did not pressure us into making a decision. After my wife and I made our decision they explained everything about the boat buying process with us. When our boat was ready for pickup they took us out on the water to be sure everything worked. I highly recommend this dealership for your watercraft needs.
I bought a 22’ Sylvan from Deavon at Boone Lake Marina, and docking my boat at the marina as well... I love the one stop shop if buying, docking, and servicing my boat all in the same place... Service has been excellent!!!
P-Thorpe
Purchased a new 2021 Yamaha boat from Jerry and Devon after receiving great service for years. Excellent service and staff! No complaints.
Had my 2018 Yamaha SX210 in for a required Yamaha warranty transfer inspection as I purchased the boat used from a private seller. Deavon was awesome to work with and schedule time with the service department. Met Jerry early this AM who was eager to get started and made the exercise very simple as his expertise was readily showcased. I can't say enough about how great this team is as everyone I met was friendly and committed to serving. Highly recommend Boone Lake Marina for all of your boating needs!
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