I've had some bad experiences with this Panera lately. Missed/forgotten orders in the pick-up window, bad deliveries, etc. I was ready to give Panera at this location one star the second I got my food since it was running very late, but Kevin, my delivery driver, made my day. He apologized for being late, he brought extra goodies and he was very very polite. Great service from Kevin and it helped me want to continue to want to give my business to this location.
Has very delicious sandwiches and very good soup!!!
Great bagels! I wanted bagels for Father's Day. We went and picked some up at the Racine location. Ready in and out. Great selection of bagels. They packed them tight in a plastic bag. They were fresh the next morning... And delicious!!! Mmmm!!!
I had a fantastic experience here last Friday! It was super busy, but the staff handled it well - they were kind, informative, funny, and helpful. The food was delicious and as I was leaving I was trying to balance carrying a couple things and a woman who worked there grabbed my salad bowl and plate and said, "I'll get this for you". I sincerely appreciated it and left with such a good feeling. Thank you to everyone working here that day, in such weird times, I had a great experience and appreciate you all!
Purchased the new salad with crispy chicken. During my short wait, I was impressed watching the expeditor getting orders out.
Staff was friendly and the salad was great!
Nice to walk in and place an order. A competitor told me I could only order on line. That sucks
I visited your store on Washington Ave in Mt Pleasant, WI a week ago and was pleasantly greeted by "Daisy!" She went out of her way searching the store for your delicious Oatmeal Berries Cookies! "Daisy" was so nice, kind, and patient with me.
When all I was buying were Cookies!! Thank you Daisy for your kindness!
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