Arby's Richmond

Visiting Arby’s for the first time in years turned out to be a delightful experience. The staff member at the register displayed remarkable patience and friendliness, making the process of familiarizing myself with the menu and understanding the various sauce options a breeze without any signs of frustration. The cleanliness of the establishment stood out distinctly, even outshining reputed chains such as Chick-fil-A. A spotless environment paired with accommodating service laid a positive groundwork for the meal to come. Despite the bustling lunch hour and a long drive-through queue that necessitated a walk-in, the waiting time was reasonable. I opted for the boneless wings, half expecting them to be just glorified chicken nuggets, but I was pleasantly surprised. They surpassed the offerings at renowned spots like BWW and Dave & Buster's, striking a chord of satisfaction with their taste and texture. The one drawback was the mingling of fries and wings in the same basket, causing the wing sauce to blend with the fries. While not a deal-breaker, a separation could enhance the dining experience. In conclusion, this visit to Arby's broke past preconceived notions, offering a delightful dining experience characterized by clean surroundings, friendly service, and food that pleasantly surprised with its quality. It’s a reminder that Arby’s can indeed be a top contender in the fast-food market, offering a meal that triumphs over recent fast-food experiences.

They forgot the sandwich I ordered. I was getting a quick lunch so I couldn't return!