Stellar service this morning! I've learned to not expect much in terms of service at McDonald's. Today, however, I was caught completely off guard. My husband and I ordered at the kiosk, there were maybe 4 other customers between the kiosks and the counter. Once we finished ordering, we started towards the counter and the front counter employee asked us if we needed cream & sugar for our coffee mid-stride. As soon as we approved, he had coffee in hand as well as our cold cup. I immediately went to grap my fountain drink and before I was done, my husband had our food in hand. It was literally 2 minutes from when we completed ordering via kiosk to walking towards the exit. The same employee bid us a good day with a genuine smile. And, yep, food was hot & fresh. Well, as fresh as McDonald's gets. The store was clean and orderly and there were several tables of older gentlemen drinking coffee and chitchatting; appeared to be regulars.
Back again on 11/22/2023, for another Awesome visit of hot, tasty, and quality food with friendly service. This McDonalds is about 12 miles from my home but well worth the drive. Order Number 321, the young lady that took my order was super friendly and wished everyone a Happy Thanksgiving. That is true Customer Service.
This place is amazing. Clean, super fast service, and workers are kind. I ordered a QPC Deluxe Meal and this usually takes 10 minutes since it is kind of a special order. After putting the order in at the kiosk, it took about 3-5 minutes before I got my order. Fries piping hot and sandwich freshly made. Coke tasted like Coke and not all the other flavors ran through the blind previously. This type service is why I come to McDonalds but do not always find it. Kudos to this establishment. They simply nailed it. v/r, Dr. K. King
I rarely write reviews for anything, but this place deserves a special shout out for the incredible level of service they are providing. I stop off for breakfast a couple days of week in the drive-through. They are so fast and efficient - I frequently go through the entire process from ordering to feed in hand in less than two minutes, sometimes more quickly. They are clearly putting an emphasis on customer service, and it's working.
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