UPDATED REVIEW: It took several weeks, but I am happy to report that my refund has been processed! I am still docking a star for the frustrating experience, but I no longer want to boycott Bruegger's :)
I grew up loving Bruegger's, but my most recent experience left a bad taste in my mouth. On a visit home, I tried to make an order via the app for pickup and was charged THREE times for an order that never went through. I was told by the Bruegger's employee that they were merely a hold that would fall off and now I have to dispute the charges with my credit card company. Incredibly annoying and disappointing. Bruegger's - send me $100 and we'll call it square.
I was visiting town and passed this place two times and noticed they had a drive through. I decided to try them out. Their breakfast beagles are delicious. I got the new honey sriracha breakfast bagel and a flavored coffee. So filling and very delicious. I would come here again!
I got a cinnamon sugar bagel, toasted, with honey almond cream cheese, and it was delicious! Taking off 1 star because the service left something to be desired. I do like the fact that they have a drive thru at this location. Don't like the fact that they close so early or that they basically force you to tip them if you use a credit card. If you go there, bring cash!
2951 Monroe Avenue - Rochester
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