First of all this rating is based on hotels in Rochester. For Rochester New York( a small city) this hotel is fabulous. It has several amenities: a restaurant, a swimming pool, etc. The staff is very friendly and helpful and it was pretty quiet.
However my only dislike (which reduces a star for me) was that my room was extremely cold. They sent a maintenance man to my room who said that there was nothing he can do as the rooms heat vent registered at 80°. However I didn't feel that with the draft coming from the large window. I like feeling warm and toasty.
This may also bother some people but it didn't bother me. The room is pretty small but there's a giant 55-in TV. So if you suffer from my eye strain maybe you want to avoid the place. Other than that everything was great. The beds are soft yet firm, the pillows are great and the showers work well. There's also a bathtub which is kind of weird for 2023.
Overall I would recommend the Marriot Airport especially if you're a person who's naturally warm.
This is an older hotel, but is kept very clean. The carpet was new(er). The staff is top notch, and everyone I interacted with was very friendly and helpful. The front desk was on the ball and especially helpful. As a business traveler I always hope to receive great service, but sadly it happens less and less these days. Fortunately, that was not a problem at this Marriott. I would be glad to stay again anytime! This is my new go-to hotel in Rochester.
Nice location. Clearly an older hotel, but it’s been pretty well cared for. Nice recent renovations in the public areas, and the reopened concierge lounge has better than average food. The biggest downside is the bathrooms in the guest rooms. They’re quite small and very dated. The shower heads are so low that I have to bend way over just to wash my hair. Other parts of the rooms could use some TLC as there are signs of wear, but nothing terrible.
Hotel is in a very convenient location for work, so I’ll likely be returning when I’m back again for work.
1890 W Ridge Rd - Rochester
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