If you have never been, I would compare it to The Melting Pot. You pick a broth to cook your vegetables and meat in. They do have other cooking options and menu items, but overall, the experience was ok, and the food was ok.
2 stall bathroom with no toilet paper. A huge parking lot, more than enough space for a large party. Just the lot, not the restaurant.
They do have a No Waste rule, meaning if you don't finish all of your food, they will charge you an extra $15.
Also, no matter your party size, everyone gets charged a 15% gratuity to your bill.
We had a great experience getting hotpot here. We each got the all you can eat hotpot and one special meat (e.g. angus beef). The waitress was exceedingly patient with all our questions. The dumplings were a standout at the buffet bar. And we loved the sauce variety. The mango milk bubble tea was delicious as well!
I've seen this place for years, never been, was dying for Pad Thai so put in an online order. Site was easy to navigate. Order was ready in 15 minutes as promised. Cashier was fast and efficient. I did request extra limes that I didn't get, but the food was pretty good, so they didn't end up being necessary. I was pleasantly surprised at cilantro? in the pad thai, but I loved it. My only complaint is the itty bitty plastic fork that bent every time I tried to use it. It was impossible to eat noodles with it. Luckily I had one in my office.
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