Staff is very friendly. We have always felt like we were well taken care of. The bar and bartender are top notch, with unique signature cocktails. The atmosphere of the hotel from the entry to the room is amazing. The rooms are not cookie cutter with high ceilings and character. Stayed twice so far and plan on staying again.
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I was on a last-minute weekend getaway with my daughters, and we stayed at the Pennywell Hotel. I originally booked with a 4rd party that got our reservations wrong, but was able to cancel and rebook directly with the lovely women at the front desk.
We enjoyed 2 exquisite meals. We had dinner and I would recommend everything my party ordered. My girls were adventurous and had the octopus, with a cheese burger back up they shared. They are still raving about 4 days later. I had the shrimp and grits, and let me tell you, the greens that came on top of the grits were something to tell your mama about. So good. Again, the service at the restaurant was great. the staff was attentive but knew when to give distance for my kids and I to enjoy each other's company and the live music. The next morning, We ended our stay with breakfast because dinners was so good.
The service was great. We stayed in a double queen room. The beds were comfortable, and I liked that my room had a roomy desk and strong wifi, so I was able to complete work after everyone was sleeping.
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I recently stayed at the Pennywell Hilton hotel in St. Louis, and overall, it was a pleasant experience that deserves a solid rating. The lobby is quaint and charming. I loved the old bank vault in the lobby that was turned into the food shop! There is great food options in the hotel as well!
First and foremost, the hotel's location is fantastic. Situated in the heart of St. Louis, it provided easy access to popular attractions like the Gateway Arch, Busch Stadium, and the Dome. This made exploring the city a breeze. The hotel's staff were friendly and attentive, always ready to assist with any questions or requests. Their hospitality added a welcoming touch to the stay especially since they had a busy weekend!
The rooms at Pennywell Hilton were comfortable and the amenities provided were adequate. However, a bit more attention to detail in terms of room cleanliness would have been appreciated to elevate the experience. The linen shower curtain had some black spots / mold along the bottom of it and the shower head leaked. Noise from the streets came through since there was not much sound proofing.
In conclusion, Pennywell Hilton in St. Louis is a comfortable and well-located hotel that offers a pleasant stay.
The front desk agent was extremely helpful and nice. F&B was lacking a little when it came to service however the food was great. Full of flavor but the presentation was lacking.
Great location if you are visiting to see the Arch. Only a 5 min walk away from hotel.
This is a classy hotel. Great room and very clean. They have a great valet service and beautiful lobby. The shower had enough pressure to blow your skin off. I loved it. Very unusual for a room on the fifth floor. The staff was very courteous and helpful. The location was with walking distance to many great restaurants. I had a very pleasant stay. I would book a room here anytime.
The rooms were exquisite. The hotel was amazing. However, the ice machine on our floor was empty, and there was no complimentary coffee... a single cup costs over $4. I just wanted some in my own cup.
We loved our stay at the Pennywell hotel. It is a little price but it was worth every Penny. 😜 The hotel is a 5 min or less walk to the Arch. It’s about a 10-15 min walk to the Cardinals Stadium. We used the valet option for our rental car, it was $45 per day but it was worth it. We were able to send a text and our car was ready and waiting for us whenever we needed it. We also didn’t have to deal with trying to park in the parking garage because the valet took care of it. Our room was super clean and the hotel staff were friendly. Overall a beautiful Hilton hotel with the usual quality you expect from Hilton.
Charming spot with lots of character. We found the check in staff to be welcoming & detailed in the instructions for parking, room cleaning policy, and my Hilton Honors perks. We found the elevators to work fine - don’t mind the extra security to use your key to get to your proper floor. Fitness center is clean & well equipped.
Our thermostat was a bit finicky but discovered it needed batteries & it worked fine w new batteries. Easy walk to the Arch & perfect location to explore downtown St Louis. Easy in & out to explore locations like the Botanical Gardens. We enjoyed our stay - loved the vault & all the marble details. Hotel bar and appetizers we tried were awesome.
Stayed here because I was in town for a concert. There is a lot of things within walking distance. The rooms are spacey and the beds are really comfortable. The people working the front desk and valet parking were all really nice and professional. Will definitely stay here again if I'm ever in the area.
Alex the manager was such an angel. we got to the hotel and had some issues with verification of our room and such, but he was so quick to go above and beyond to help us out and get it sorted out, even tho we were the ones who made the problem with our checkin. we also talked to him about how our plan of skydiving got canceled because of the weather and he wrote out so many options of things for us to do instead. he made sure we were safe going out at night, and checked back in with us to make sure we were finding fun things to do. he just had such an easy going personality and was really fun. also shout out to carl the valet guy for accepting my push-up contest challenge. you’re epic
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