I have had nothing but positive experiences since I began to research Aegis Living Queen Anne on Galer as a possible placement for my husband, who is recovering from a stroke and in need of memory care and rehab. Alicia, the Marketing Director, was so positive and welcoming, I felt a great sense of relief and calm, after being bruised by the vicissitudes of the American health care system. Aegis Living seems to have the philosophy that love and enthusiasm and energy can solve a great deal of problems and hassles when dealing with those of us in need of assistance with daily living. Jean at Concierge Care, Danielle, the RN, Nick and Chelsea and Mallory and Katie and Brooke and others whose names I can't recall at the moment, all have been so helpful and friendly and non-judgmental. I feel blessed to have found this caring community. The physical facility is gorgeous, also!
We have a family member residing at Aegis of Queen Anne on Galer since last summer and overall, in spite of Covid, we’ve had a very positive experience.
The safe and supportive environment, daily program of activities and engagement opportunities has contributed to our loved one’s maintaining a significant level of independence and quality of life.
Particularly noteworthy is the activities program that schedules sessions throughout the day that include physical exercise & strengthening, mental engagement and socialization along with a cadre of committed caring staff providing daily support, food service and encouragement to our loved ones.
We find the location on Galer to be very convenient along with the short walk to the Kerry Park lookout over the city.
My mother has been a resident at Aegis Galer on Queen Anne in Seattle for the past 5+ years. Over the course of her time there her Alzheimer’s has progressed and she currently lives in “Life’s Neighborhood,” where she receives the special care necessary to manage this progressive disease.
Aegis Galer has become a true home for my mom. She is not only well cared for, she is respected and celebrated for who she is, even on her worst days. The staff has done an outstanding job of bringing out the best in her, and I can say with conviction that I trust them to do everything they can to help my mom live with dignity, joy, and a sense of belonging.
The program enrichment staff is excellent. They are creative and caring, and my sense is that they love what they do. Music, movement and human interaction are part of every day at Aegis Galer! These are the qualities that I believe make Aegis Galer stand out, and why I will recommend others to consider it as an option for a loved one.
As health issues have arisen during my mom’s time at Aegis Galer, the care staff has been extremely conscientious and responsive. They are strong communicators, and take the time to talk over any questions or issues I have had. Being a relatively small facility, in my experience the staff works very well as a team.
Obviously Covid has presented a huge challenge to all senior communities. I cannot say enough positive things about the extra miles the staff has gone to keep residents safe and stimulated, especially as they endured months and months of lockdown. Additionally, they did an excellent job of keeping families up to date on how they were managing the pandemic – logistically, but also about the many creative ways they kept residents feeling connected and engaged. We received regular email updates that were informative, but that also recognized the emotional stress family members were under given our lack of physical access to our loved ones. I visited my mom many times in the cozy outdoor area they created, and also spoke with my mom regularly via Facetime with staff support. What they did was above-and-beyond.
Aegis as a company is growing very quickly, and as a result there have been many changes in leadership during my mom’s stay there. While this can be disruptive, in my experience the transitions have been smooth and the talent they attract is very good. Aegis Galer’s current General Manager, Ebrima Gomez, is outstanding. He spends time regularly with my mom, and overall is very accessible both to residents and families. My two sisters and I are grateful for the care and life Aegis Galer has given our mom.
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