Ok! Have lived in Smyrna 16 years was excited for steak ‘n Shake to come here and tonight this is the milkshake that they thought I wanted and expected. Can’t understand what makes this experience so different than anything I’ve experienced in 20 years! I would assume that I won’t be coming back what say you?
EDIT:
the owner recognized me coming in tonight and explained that the method of making shakes had changed and brought me a free shake tonight while i sat inside to eat. this gesture means the world to me because he not only remembered the previous post, he recognized me from my profile pic (which is small but i really look just like it). that speaks volumes as to the character of the man and i applaud him for it and will always remember that gesture as STAND UP!!!! cheers sir!
WOWW!!!! This place has changed so much and I love every bit of it!! I go to many restaurants😅 but this Steak ‘n Shake was very fun and respectful! I got this feeling like I was important and not just another stranger(which restaurants should be expected of).
The food is BOMB, like y’all need to try it out now. The shakes are very nice and tasted exquisite! I also love how they cleaned the floors now and it was a much more clean environment than last year.
To the short lady with long black hair thank you very much for being respectful and energetic with me!!
You made my day😁
Best steak & shake burger i ever had. Fries were hot and crispy, burger was fresh. Cup of chili was delicious. Service was fast and efficient. I will definitely be back.
Updated at the bottom: (Steak ‘N Shake in general is a great restaurant however this location has always been disappointing! The inside is always gross even when they first opened. The quality of food from this location is always questionable. Tonight they were closed before 9pm when google clearly states 10pm as their closing time! I really hope someone important reads this so they can fire whoever manages this location!)
Tonight lady was super nice and friendly at the window! I usually just expect terrible service with fast food! Not only was the service great but and I hope I’m not getting anyone in trouble by saying this? The fries were absolutely amazing! Nice and SALTY it was amazing! Props to you guys keep it up food was great and had a good experience!
Great service, just not the Steak and Shake that I used to love. The food was still good, but where's the pepper sauce that used to be on the tables? That was the best.
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