Okay. So, let's get the awesome out of the way first. My meal of chicken Marsalis was amazing! The perfectly seasoned chicken breasts were fork tender. The garlic bread was soft and hot right from the oven. The spinach & artichoke dip with fried pita chips was spot on. Now, let's get to the down things. Our over-compensated confused waitress, Ashley, did way too much of the wrong things. A runner brought out our beverages and gave me and the table a bird bath with no apology. Then, slow Ashley, proceeded to bring or send out our new beverages, appetizer, salad & breadsticks and entree...ALL within the next 10 minutes!! Then, she dragged out bringing my husband's fresh beverage and in the next breath, asked if we wanted to-go boxes! Okay! Thanks, Ashley! The awesome food and feeling nostalgic are the reasons for the 4 stars.
We had a great server but the AC wasn't working in the area we were seated in. As normal the salad and bread sticks were awesome. My soup was really good but my wife's chicken Marcela was not good and they didn't offer to do anything with it. The booth by our table had been cleaned and food left in the seat.
My birthday dinner was great. Fast and friendly service! Only thing was they had a problem with our ticket but they took care of that too.
Best OG experience in a long time, the service was very prompt! The food was very good as usual it was a nice way to spend time with my wife on veterans day.
Great experience at this Southaven restaurant. We had 16 people in our party for a family bday & our waitress, Kaylee C., was amazing. She had a great personality & you could tell she loved her job. She made sure that several of our vegan peeps had the right salad & dressings (so important when 6 of our group have that challenge). The food was served quickly & was delicious. Benny, the manager, was very professional & accomodating for our large party. Everyone was so nice when I called & the hostess was friendly as we were coming in & leaving. We usually go to a Memphis location but this experience was hands down the best. Keep doing what you are doing here. Thanks so much for making our birthdays special! (Visited 7pm Mon, March 14).
UPDATE: 12/4/21
Two years later and Olive Garden has stepped up their game. Our waitress was phenomenal and the food was right there with him! It was so hot and fresh! Best experience today!
Check your ticket before you pay! The server I had did not put in the early dinner plate prices and only gave me 10% off my bill.. she stated that she did not understand how to put the early dinners in the system. When I told her to correct it(she was too scared to ask a manager for help) the difference of the bill with the fixed prices was 45$. My noodles with my chicken parmesan were cold. My mother could not eat her grilled chicken due to the pink that ran through it. Usually we have a wonderful time, but it was a stressful meal and crazy.
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