Above and beyond every time I go. I have food allergy to fresh tomato and the staff at this location truly take it seriously and make sure it is clean and wiped down before making my sandwich. They clean everything and change out the knife. Every time. Doesn’t matter who is working ! Shoutout to the mgr of this location for ensuring they understand the severity to food allergies !
there are better subs out there in this wide world of ours, but j. mike's (as i like to call it) does a pretty good job. i always forget what "mike's way" is, though, and i kinda feel like a jerk when they have to explain it to me for like the 6th time
We have eaten at a many different Jersey Mike’s throughout the country. Being active duty, we travel and live in many different locations. This by far is the best ran jersey mikes.
Tonight was my first time at this location. The very sweet woman who took my order was so respectful and was very knowledgeable on the menu. Her name was River and because of my experience with her I will be coming back to this store again . River would be a good fit for management material. I would highly recommend this location. I have been to the springfield location and I stop going due to the disrespectful employee they have working there. Thank you River for a job well done an being so caring. You can tell she like her job.
The crew that works here is truly amazing. They care about their customers, they go the extra mile (or 5) every time. To the franchise owner—you have an amazing staff! We have always been happy with the food. My one complaint is that the restaurant itself is ways freezing—great in the summer but brrrrrrrr in the winter.
First time in here, we have an office right next-door. Sam is great, excellent customer service definitely will be back.
I review chains based on comparing the store to others in the chain
Cleanliness: 5/5. No trash on floors and when the line gets smaller, employees actively clean and wipe tables
Staff: 5/5, although young, staff were friendly and approachable to all showing great customer service training
Chain representation: 4.85/5, the food tastes as one would expect, and they offer all menu items as normal, I'm only docking half a point as due to the smaller location, their large menu seems to be missing items that they can make. Unless you know about those sandwiches or check the online menu, you wouldn't know about them. But this is a tiny gripe and not really worth mentioning. I'm just rambling for word count now
All in all, a great rep of the chain
this place is amazing! the staff is cheerful and they are very generous with the food! they way they make it is amazing! makes wanna come here every single day!
Good crew, very customer centric, consistent food and clean facility.
I ate there twice and got the regular size steak and cheese sub both times. It was delicious.
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