I haven’t been to this location in such a long time and let me tell you I was so pleasantly surprised!
My husband and I came back from a late concert and needed to eat a late meal after staying up and Kenrick, I believe was his name, was super polite and patient! It’s rare for me to experience this level of amazing customer service!
It was so late but he was so kind and friendly.
20/10!
Keep up the amazing work! We appreciate you!!!!
Food came out on time and picture perfect. Girl taking the orders was the first time I've seen a Jack In The Box employee happy to be at work in year. Cooks in back looked mostly legit and hard at work.
Only bad mark is that the AC isn't keeping up with the Houston heat, so it's not the best place to eat on a hot day.
Stopped in around 9pm on a week night. There were no other customers in the dining area. An employee saw me and came right up to take the order. Didn't want soggy tacos possibly sitting under a heat lamp a while, so I ordered two without sauce so that they would have to make them fresh. They came out with lots of shredded lettuce which I love because it balances the fat in the meat.
As I was eating, noticed that the guy named Larry wasn't just standing around, waiting for customers to come in. He was constantly cleaning. I saw him wiping down the wall behind the counter. Then he came out and wiped down the wood trim in the dining room. I was impressed. He treated the place like it was his and he wanted it to shine. He was polite when I complimented him and said something like he wanted things to look nice. Jack in the Box bosses, he's a keeper that you should consider moving up as he really cares about the store!
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