4 for dinner on Sunday night. Food was very good and reasonably priced. Arrived hot and as ordered. Service was prompt and courteous. Really only one black mark needs noting. It is a very small venue with small outside patio and when we were there they featured a guitar player/ vocalist and it was quite loud both inside and out. The performer was very good however didn’t fit the room. Normal conversation was difficult. Overall we will be back.
I had to deduct a star due to my most recent experience. The food was still exceptionally good but the service was hor-ren-dous.
We went to dinner on a Thursday around 7 with four adults and two kids. It was pretty busy inside and outside there were about four tables full but five four seat tables open. Instead of pulling the tables together to fit us all, the hostess made us wait about 30 minutes. Yes, we were so close to leaving after 20 minutes but we decided to stay since we had hungry children with us (and adults). I was hangry (hungry & angry) at this point, a good hostess would've done so right away. However, some good patrons that didn't get their food yet decided to move to a smaller table for us. That was sweet of them.
Then we had the waitress with no personality help us. She got all our drinks but took a while to get mine since they didn't have red sangria. She just seemed annoyed since the moment she helped us. Then she took our orders, the food came out at a decent time, the food was amazing but she disappeared. The weird thing was, the restaurant wasn't busy anymore. Maybe she went to take a break? To make matters worst.......
One of the adults didn't get his food at all. We were almost done with our food and he had to get up to find her to find out where his food was. Low and behold, she forgot to put his order in. So another ten minutes goes by, he got his food, but we were long finished with ours. She didn't come check to see if we liked our food, she didn't even apologize for forgetting. I didn't get her name but she had a European accent. The hostess was clearly a high school student with no experience.
Since I've had great experiences before and the food is always spot on, I decided to just remove a star since I'm nice. She got the owner/manager because our guest that was with us decided to complain about the situation. The manager comped him his meal but was kind of condescending stating, "yeah, we suck, we forgot your food." We are grateful for that but come on now, this was a horrible experience so far. We don't need the extra attitude.
Another cherry to the topping, the waitress gave us a hard time with splitting our check stating we would have to get up to go inside to pay half cash half card. What?! Never had an issue splitting checks elsewhere in this day and age. They either need to get a new waitress and train the hostess better or they might lose customers.
Ok, back to the food. I got the kaboom shrimp taco with fries and cole slaw. That is the only reason why I didn't deduct more stars. Would I return? Sure. But it may be a while. I used to be a regular, maybe not so much now based on how our overall experience was.
This restaurant is great! Very generous portions, reasonable prices, and great variety on the menu. I had the grilled salmon with the Mediterranean sauce and it was so tender. The rest of the table had the fish tacos and fried shrimp with great reviews! Calamari was very tender, but a little salty. Our waitress was very friendly and knowledgeable. I would definitely return here!
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