I love this relaxed family atmosphere. It’s a tradition for us. But this trip our waiter was especially AWESOME!! Thanks Leo!!! Very on point! Very fast and friendly.
Had our lunch..place is clean and food that we order are good..Our server is superb.. been there yesterday together with my siblings
Service was great! Our waitress was outstanding!
You can always count on the food tasting exactly like Old Spaghetti Factory style…just like it was 40 years ago the first time I went to the San Diego location. It’s not the best, but you don’t go there for that…it’s the memories…our family has enjoyed visiting multiple locations over the years!
Weird that they only take a few reservations, then it's pretty much take your chances and wait at the door. Hostess on the phone wouldn't even let the kitchen or wait staff know we had a large party coming. Once we arrive we're told it would be a two-hour wait. Would have left, but it's our birthday girl's favorite place. Turned out the wait was just over an hour.
Once seated, our server, Melissa, was phenomenal. She handled all the orders, kept our drinks full, and oversaw all the orders as they were delivered. Across 16 dinners, there was only one mistake, and it was minor.
The overall experience was great. Would have been excellent if they had taken my reservation.
Good food served in a timely manner. I wish I remembered the server's name. We received the best service that we have ever received. This young lady was attentive and intuitive. We never had to wait for, or even ask for drink refills, they were delivered just before we realized they were needed. Extra salad dressing, extra napkins, or anything else was on the table at the moment we needed them. She got a $40 tip on a $90 check and I still think I under tipped. 100%, 5-stars. An award winning performance.
I think they may still be struggling with understaffing.. Restaurant was about half full and we had to wait about 1/2 hour for seating. However, service was welcoming and great! Food was very food and my 9 yr old daughter loved this place! Spaghetti is one of her favorites and she had never been here before. She also loved the lemonade with cotton candy rim
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