My Coworker and I visit the Warren (12&Mound) location almost every day. The line may be long but the ladies inside are efficient and speed ya right thru. If it were possible to add items to their sandwiches I'd give them 5 stars
Super long drive-thru line but I stayed in lime of course. When it's my turn to at the window to pay and get my order, the said it's free because they're overwhelmed and they can't quite keep up. So $23 worth of coffee and sandwiches for free. That's so nice of them. Awesome job for the staff to make that decision.
This Starbucks is amazing! My husband and I went in on a very busy Sunday with over a 30 minute back up for online orders. There were so many customers complaining and being Jerks to the staff, but Gina (one of the workers) handled everything so well! She did an amazing job with talking to customers who were very rude. When my iced drink was made hot, she immediately replaced it, even though we just asked for a cup with ice-to make her life easier. So huge shout out to Gina for making our experience at this location so nice!!
Good Starbucks and the "Coffee Master's" are a great help if you have questions with the menu or need help with picking out coffee for yourself or as a gift. Extremely packed in the morning and early afternoon however they're faster than other coffee chains. I find that the friendly staff make up for the hordes of people and their huge orders.
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