Been going here for years and usually have Danielle as our waitress. She is the best! Always has a smile on her face and is a hardworker.
Making a stop coming back from Red Sox game. Service was great, thank you Amber. You were great!
I came in tonight with my kids… our waitress was Jessica. she was very kind and even gave us extra cherries on the side so the kids could have extra!
Another thing I liked was how happy the employees seem. I liked seeing their smiles through their masks… makes it better for the customer to see how much the employees seem to love their job. Some
places service sucks these days, I enjoyed seeing a change.
Visited Friendly's for lunch with my family - 4 adults and 4 small children. We were told it'd be about thirty minutes before we could be seated (it was busier than I expected) but the kids were occupied in the waiting area with some small toys we had with us and we were seated after a much shorter wait. Once seated, our server Katherine was on the ball. She was prompt and friendly, food came out quickly and when we added a sandwich onto our order to prevent a toddler meltdown, it came out of the kitchen in record time! Customer service is hard to come by these days but Katherine was great! The servers were hustling and I hope management recognizes that they keep the customers happy (and coming back)!
I went to friendlies in Vernon where I was greeted by Allyson who is an amazing worker. She had the best attitude and was very patient. She deserves a raise or better yet a promotion because that was some of the best service I have ever received throughout the entirety of my life. I never met her before, but she made me feel very welcomed. Businesses should aspire to hire more workers such like Allyson. Outstanding.
Ive been to this friendly's multiple times & so happy this is the one that stayed open! They are clean & friendly! This past visit everyone was so nice & accommodating! I went with a friend and we needed to use a laptop, our waitress Allyson moved us to a table so we could have the laptop plugged in! She was super nice & professional! Our food came out pretty quick & had no issues! Victoria was also very nice to us & we weren't even her table!
My wife and I came in for sundaes last night, she had a hot fudge one and I had a Peanut Butter Cup one. They seemed busy but the staff did a great job. Jessica was our waitress & she was very kind, and was doing a great job with all her customers. The ice cream was perfect and I will be back.
I came in this morning with my daughter and her friend! We came for breakfast… Jessica was our server. She was so sweet & really helped us out. We enjoyed how she made an effort to speak to us despite how busy she looked…. The breakfast was amazing…. totally going back. Thanks friendlys!!
Came in for breakfast today and our waitress Kathie was super sweet and the food was delicious! The manager Amber came over as well to make sure everything was good! Great staff and super friendly environment
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