We had a very enjoyable stay. They accommodated requests for more towels, kept our room clean and stocked, and we're very nice. The evening complimentary wine and snacks was nice and the breakfast was decent for continental. Downside, we couldn't use AC when we felt hot. Overall, a very nice stay.
Had a wonderful stay at the Topaz Hotel! We came from out of town and one of our reservations got lost - front desk quickly and calmly handled the situation and made sure we got a third room of our reservation. The staff were all very friendly, helpful and kind. The rooms were incredibly spacious, clean, and cozy. The staff even upgraded my dad's room to a suite and sent champagne & a tray of cookies for his birthday!! Location of the hotel was great! Everything we wanted to do was about a 5 minute walk from the hotel. Would definitely stay here again in the future.
An amazing hotel! The rooms were spacious and beautifully decorated. The lobby area was also very nice. The front desk attendants were helpful and friendly. Parking is a little chaotic but they do offer services, which were quick and easy. The location is also great. I think I've found my spot!
Would love to rate this a 5 but due to the air conditioner not working efficiently and the $14 continental breakfast I can not. They did comp our breakfast and were very understanding. The service is outstanding though. They brought extra towels immediately when I called AND they were warm! Bonus! The staff is very nice and helpful. Would definitely stay here again!
Great hotel, spacious rooms and nice lounge! Staff was incredibly friendly and helpful in directions and suggestions. They have a nice small free breakfast of pastries, coffee and juices as well as an evening cocktail hour with free wine (for 21+). I would absolutely recommend this hotel to friends and would definitely stay again.
I stayed here for 5 days in April. The room was very large, clean and recently decorated in contemporary style. The location is close to the Metro, restaurants and is on a residential street. The staff were outstandingly committed to guests' comfort and could not have been nicer. We will definitely stay here again.
Stayed for 3 nights with 2 toddlers, the front desk staff was very accommodating to our requests. Came back to the hotel on our last night in DC and noticed our AC was making weird noises. The engineer came to fix it, but after a few tries, it was determined that the rotor needed to be replaced. Britney at the front desk quickly arranged another room for us so that the kids were able to get back to sleep quickly. Thanks for the great customer service and a good stay.
Rooms are large and beds comfortable.
Breakfast doesn't have many healthy options (suggestion: add boiled eggs, better quality bread, some berries and better jams).
Staff are exceptional but occasionally, a cigarette smell is felt in the lobby.
We stayed here last year for my brother’s wedding and everyone of us enjoyed the stay immensely. Great location, clean rooms, and the staff is second to none. We honestly felt like we were at home here. Will definitely stay on our next visit and would recommend to anyone traveling to DC.
Besides having big and spacious rooms with a very good rate, last night my son got sick and they immediately accommodated me to a new room, help us with things like new toothbrushes and toothpaste ( he made a mess ) , and helped me out with all I needed. This happened around midnight. The girls in the reception ( i was so flustered I failed to get their name ) were ALL very sweet and helpful. I will never forget this amazing service! Thank you so much
Si è verificato un errore! Riprova tra qualche minuto