I love Panera so much. This branch is fine. It’s clean and the staff are friendly. I always always get a Mango Smoothie which I love, except now Panera use the paper straws, it doesn’t taste quite the same.
But good service at this location.
I’m staying near this Panera and been there 3 times. Their new Baja Chicken Bowl is great! The order process inside is easy with the new kiosks. They always got my order perfect and the employees are always super nice saying ‘hello’ each time I walk in the door.
True to form, Panera takes care of its patrons. I mentioned my soup was not filled to the brim, as I expected it to be for dining in, and immediately, without any kind of comment or fuss, they went to serve me another small cup that was filled to a satisfactory level.
The staff were attentive and inquired to all if there was anything they could do to help their experience to be better.(Even those individuals who looked like they didnt necessarily belong there anymore...staff was courteous, and professional)
The points reward program has its benefits. And I love how it works nationally. I think the program could go further in rewarding those customers who visit and are not from the area or even the region. But, wherever it is, I've always found the food to be, across the board, the same style and quality. Delicious!
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