The day shift is much more curtious than the evening shift. Difference is night and day. We got a frappe, iced coffee and 2 holiday pies for breakfast. Pies were hot and fresh and the drinks were made just how we asked.
Great food. Fries were hot and full and the burgers were also hot. Probably one of the better McDonald’s around the Cincinnati area
Finally this place brings the food to you. I still dislike the feel of the room and the one looking for me kind of shouted out my number, but I did not respond that is not how you service people. MCD employees need to be taught they gain more by doing more, with the place so expensive anymore you have to do service if your firm tells you to do it. I might come back because finally they followed Wilmington, Ohio MCDs. It is about time, since it was your idea.
My big Mac was made like I like but first my fries were missing
.went in to get those handed manager the bag and now my fish sandwich missing once the confusion was settle everything was fine
This is one of the good locations, super friendly and fast service, and they got everything right on our complicated order.
Service was fast and the people were pleasant. TZhis store has greatly improved with new management.
Food is always hot and fresh from this location on tylersville road
Loved this McDonalds. One of the sweetest employees just brought out my coffee to me. Did not get her name but she has an accent. Wish I lived by here, would definitely come back. Oh, and by the way, my sugar free vanilla latte was on point!!! 😍
The employees were super nice! Didn’t wait really long in line, maybe a minute at the ordering area once we got up there. The employee apologized very nicely and took our order. The employees at both windows were very nice and in a good mood. Then when wr got our food and looked in the bag, we were surprised to see that the bag was very neatly packed and all our food was made very well! It was also super hot and fresh! Not going to lie, normally when we go through any drive thru, we don’t expect much. Just okay customer service and slightly sloppy and okay tasting food. But I honestly can’t say that I’ve had service this nice before.
I can honestly say, I’ve been going to this McDonald’s for the last 6 years and I have never had an issue. I bring my two kids there often and even when there’s a long line through the drive-thru, they are fast and accurate and friendly. Today, I went there and the line was almost wrapped around the building, I still got my order accurately and in a timely manner. And the young kids that work there are so sweet ❤️ You guys do a really good job and are appreciated. ❤️❤️❤️
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