It's stereotyped that Walmart has bad customer service and I'm sure people have had bad experiences here, But fortunately that hasn't been the case for me. Yes there have been times where the service wasn't the best but generally when I go here it's actually really solid.
The one thing that annoyed me is that when I bought a pair of shoes the box said size 12 and when I tried on the shoes they seemed fine I somehow didn't notice that they were actually a size 10 and that sucked. I only realized that when I had to return to work and they were piercing into the back of my feet.
I assumed that I got the right shoes so I threw out the receipt instead of holding on to it just in case. As the result when I returned to Walmart sadly I didn't have the receipt and yeah I felt pretty bad about that making me think of that guy on TikTok who does those jokes about working in retail stores and dealing with a guy who doesn't have the receipt. Yeah I felt kind of dumb not having it but the good news is the people work in the customer service counter asked me questions about when the transaction took place and what register was at and it took some time but that was mostly because there was an issue with their computer and then they were able to actually resolve it and find the transaction and find those shoes and get me my money back for it before I would go ahead and purchase a pair that actually really was a size 12.
So the honest truth is the only problem was a box of size 12 shoes only had size 10. But the good news is I had although it took forever because of technical issues I had a good experience getting my issue resolved and replacing my shoes with the correct size shoes at size 12
I shop at this Walmart a few times a year. Mainly for electronics like a flatscreen TV or make-up like mascara - same brand name and quality at half the price. Staff is super nice and helpful. Parking is easy. Place is clean. Returns are 1-2-3.
Great place to get out of the heat. Beautiful, close to Bodega Bay
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